To aid speed/stability of file transfer we recommend the following techniques:
Where possible compress large image files, you can do this by using jpg compression on eps files or lzw compression on tifs.
Enclose all files required for your job within a single folder, this can be automated through either QuarkXPress (collect for output) or Adobe InDesign (job package).
When naming your enclosing folder try not to use symbols such as apostrophes, speech marks etc and use underscores instead of spaces where required.
“my_job_is_in_this_folder.zip” rather than “my job’s in this folder!.zip”
For more stable results we find that using zip compression works best.
If you already have a username and password then simply click the file transfer icon in the side menu to proceed, if not please contact us to arrange a user account.